Careers at Just Travel Cover

About Us

We are an-award winning Travel Insurance broker based in the North East of England.

Since 1999 we have helped over a million customers find the right Travel Insurance policy so they were able to fulfil their travel ambitions with peace of mind.

Our aim is to provide high quality Travel Insurance for people of all ages, including those living with pre-existing medical conditions who may find it difficult to find adequate cover for their own needs.

Why join the JTC Family

Just Travel Cover started as a high street insurance broker on Sea Road, Sunderland in 1999. Back then, the company was called Newton Lee, with Robert Newton and Ken Lee the owners and then manager Andrew Jackson at the helm. Sharp growth over a few years then saw Robert’s son Chris join the company, then the launch of the first apprenticeship scheme and subsequently the evolution into Just Travel Cover, with a focus on Travel Insurance.

Now situated on Toward Road in Sunderland City Centre, we span over three floors. All our Directors and senior management team have an open door policy, and you can expect to see them grabbing their coffee and enjoying lunch in the shared kitchen. At Just Travel Cover, no matter what your position, everyone is treated as equal.

We always look to promote internally, with many of our people being here from the days back in Sea Road. Our Call Centre Manager and Assistant Manager both joined as apprentices and developed into their current job role where they look after our dedicated team of over 35 staff.

Also based in our Sunderland Head Office are our our wholesale, marketing, compliance, training and finance teams.

Head Office Roles

Our Head Office is based in Sunderland and is home to our Finance, Compliance, HR and Marketing team.

Call Centre

Our Contact Centre is located in Sunderland City Centre with easy access to both metro, train and buses across the North East.

Customer Service Advisor Apprenticeship

As a customer service advisor you will provide first-class sales and customer service to our current and prospective customers looking for Travel Insurance. The starting salary is £10,400 working a total of 40 hours per week. You will also be entitled to our bonus scheme as well as an additional Apprenticeship bonus.