My Account
For New Quotations:
Looking to purchase a new Travel Insurance policy? Contact us to get a personalised quote and ensure your travels are covered.
To discuss an existing quotation:
Have questions or need more information about a quote you’ve received? Our team is ready to assist you with any details you need.
To renew your annual policy:
Is it time to renew your annual Travel Insurance policy? Call us to discuss your renewal today.
To discuss an existing policy:
Need to make changes or have questions about your current Travel Insurance policy? Call this number for support.
Making a claim
If you need to speak to us about a new or existing claim or you need medical assistance abroad, all calls are handled by your Insurer’s dedicated claims and assistance handling services.
Please click below for full information, or you can refer to your Policy Schedule for their direct telephone number(s).
Request a change to your policy
Did you know, you can now request an amendment or cancellation of your Travel Insurance policy on our website?
Opening Hours
For New, Existing and Renewal Quotations, our Sales lines are open:
Monday – Thursday 09:00-18:00
Friday – 09:00-17:30
For Existing Policies, our Admin lines are open:
Monday – Friday 09:00-17:00
Live Chat
Prefer instant assistance?
Use our live chat to connect with a representative immediately for quick answers to your Travel Insurance queries.
Access the chat by clicking the chat button in the bottom right-hand corner of your screen.
Write to us
If you prefer to write to us, please us the address below.
Just Insurance Agents Limited
Victoria House
Toward Rd
Sunderland
SR1 2QF
How do I make a complaint?
If you have a complaint, we ask that you contact our office setting out the details.
1,000,000+
Passengers Insured
We’ve been helping people find insurance for 20+ years
100%
Peace of Mind
Arrange Travel Insurance knowing you’re completely covered
95%
Satisfied Customers
95% of our customers would recommend us to friends and family
Our Insurers
We work with a panel of leading insurers so we can help people of all ages and with hundreds of medical conditions find the right Medical Travel Insurance for their needs.
Work with us
From insurance brokers large and small to travel agents, tour operators, charities and health organisations, find out more about the benefits of working with us
Meet the Team
Meet the team who drive us forward, overseeing a dedicated workforce delivering first class products, service and support to our customers and partners.
